Turn around times can vary depending on what type of repairs are needed, the availability of the needed part, the work load pending prior to your clocks arrival and that if any back logged items pending. I perform all the repairs myself, I will NEVER rush a job, make or take short cuts to where attention to detail is compromised. The turn around can be extended well past the target time frame, The repairs or renovation of the clock will be performed in the quickest amount of time however, clock repairs and/or renovations can take months to complete. In rare occurrences it might be a year or more for repairs/renovations be completed based upon complexities of the clock movement and outside vendors contracted to supply parts Also influenced by clocks on the test stands that develop issues during the testing period that need to be addressed, clocks here prior and the repair needed to those clocks. When a clock is requested to be fully restored, completion time can vary as wooden case refinishing will be addressed by our wood worker outside of our business, sometimes this time frame will exceed that as to many variables that can arise during the restoration process. This includes hand crafting the needed parts that are no longer available.
Clock Repair Estimates:
My "no fee" repair estimates. Motion Works offers free clock repair estimates under the conditions that the estimate is approved for work to be scheduled in. If the estimate, the customer should choose not to have the work completed, a non-refundable payment of $45.00 via check, money order, cashiers check, bank check or credit card must be received before the release of any item. This charge is for the examination of the clock and time required to assess the repairs necessary.
Upon completion and approval of this assessment, client will receive via e-mail or fax an assessment of the clock and an estimation of the cost of restoration. Client must then contact MWACR via return e-mail or fax a copy of the assessment and must acknowledge the agreement for repairs to proceed or return of the clock. Client must also understand that this is an estimate only. Client must also understand that: If the estimate should not be approved of the clock, a handling fee will be applied along with shipping charges paid to MWACR for our time to pack and mail the item. Should client not wish to restore their clock, the $45.00 fee is forfeited. Examining the clock and drafting an estimate takes approximately 5 to 7 business days after it's arrival. With estimates as the same with repairs, this frame is based on prior items awaiting estimates and approvals. Delivered estimates are not the final invoice. Many times we receive payment based on the estimated cost of repair. This due to customer add-on work, the actual price of parts at the time of ordering may have increased over that of what is listed in the vendor catalog used to build the estimate. Payment will only be accepted to that of the final invoice total and at the completion of the job and related testing times.
Terms & Conditions: All items and/or repair work must be paid in full at the time of pick up or that prior to shipping. Any repair paid for by personal check, local or long distance, this item will not be released until our bank has given and shown notification that the check has cleared our account. No exceptions. Client has 30 days to pay (or make payment due upon receipt), Said payment must clear the bank if paying by check. If payment is not received within 30 days, an interest charge, the maximum of which is allowed by law in the state of Colorado will be added to the invoice. Payment not received within 30 days will trigger a new invoice being mailed to the client with the interest charge added. This will continue until payment is received. Failure to pay within the time frame guidelines set by the state of Colorado, (90 Days) will constitute abandoned property and said property will be sold to recover payment due. Client acknowledges that should this occur, client will hold harmless and take no action against Motion Works Antique Clock Repair and its owner of said business.
Motion Works Antique Clock Repair is not held liable in the event of home intrusion (burglary), unforeseen causes of fire and/or loss of parts or any item (s) in the care of Motion Works.